GES Drops names of resolution centers for 2025 CSSPS

In a move designed to make the student placement process more accessible and efficient, Ghana’s education authorities have empowered every District Education Office and Regional Education Office to function as dedicated Placement Resolution Centres. This initiative ensures that parents, guardians, and students facing issues with school placements no longer need to endure long journeys to Accra. Instead, immediate support is available right in your local community, reducing travel burdens and speeding up resolutions.
Key Contacts for Swift Assistance
Each of these offices is equipped with specialized officers ready to address your concerns. The primary points of contact include:
- Public Relations Officer (PRO): Handles general inquiries, communication, and initial triage of placement-related problems.
- Examination Officer: Specializes in issues tied to exam results, verification, and placement eligibility.
- Free SHS Coordinator: Focuses on challenges related to the Free Senior High School program, including fee waivers, admissions, and program-specific placements.
These officers are trained to provide personalized guidance, whether it’s correcting placement errors, exploring alternative schools, or clarifying eligibility criteria. No appointment is necessary—simply walk in during office hours for on-the-spot help.
No More Trips to Accra: Resolve Locally
One of the biggest hurdles in the past has been the requirement to travel to the capital for placement disputes. That’s changing now. While the National Resolution Centre remains operational at GNAT Hall in Accra for complex cases requiring higher-level intervention, the decentralized model means 99% of issues can be handled closer to home. This approach not only saves time and money but also aligns with the government’s commitment to equitable access to education across all regions.
For instance, if a student’s preferred school is unavailable due to capacity limits, your local office can quickly review options and facilitate a transfer—all without the logistics of interstate travel. This system has already shown promise in pilot regions, where resolution times have dropped by over 50%.
How to Get Started: A Simple Three-Step Guide
Facing a placement snag? Here’s how to act fast:
- Locate Your Nearest Office: Use the Ghana Education Service directory or a quick online search to find the closest District or Regional Education Office. Most are open weekdays from 8 AM to 4 PM.
- Gather Your Documents: Bring along the student’s placement slip, BECE results, ID, and any relevant correspondence to streamline the process.
- Seek Help on Arrival: Approach the PRO, Examination Officer, or Free SHS Coordinator. They’ll guide you through the resolution steps, often concluding the matter the same day.
Why This Matters for Ghana’s Education Future
By transforming local offices into frontline resolution hubs, the Ghana Education Service is fostering a more responsive and inclusive system. This is especially vital for rural and underserved areas, where access to Accra-based services has long been a barrier. Early feedback from families indicates higher satisfaction rates and fewer dropouts due to unresolved placements.
If you’re dealing with a placement challenge, don’t delay—head to your nearest District or Regional Education Office today. Prompt action ensures your child gets the educational opportunity they deserve, without the added stress of bureaucracy.
For more details on the placement process, visit the official Ghana Education Service website or contact your local office directly. Together, we’re building a brighter path to learning.


